Currently, Lumon works with more than 2,000 real estate companies across the country, helping people "be aware of the different costs involved and exchange rate fluctuations throughout the process" to minimize their overall budget.

The company was, above all, created to help its clients "transfer and manage money across borders with confidence," as Luís Antunes, Regional Partnerships Manager, told The Portugal News.

Operations in Portugal

In 2021, after Brexit, Lumon was approved for a trading license, according to Luís Antunes, by the Central Bank of Ireland, which proves that the company meets "the regulatory standards for trading in the European Union." As a result of this approval, Lumon has been recognized by the Bank of Portugal as an authorized institution, giving the green light for operations to be conducted in Portugal.

By being licensed by the European Union, Lumon can legally provide services to customers based in the European Union who wish to transfer money outside the European Union.

Customer security

Whether in trading or real estate services, Lumon's top priority is the security of our customers' funds. Anyone wishing to use Lumon's services can be assured that they are working with a company regulated by the Financial Conduct Authority and the Central Bank of Ireland, which meets all fund protection and fraud prevention requirements.

Customer funds are held in secure accounts at conventional banks, completely separate from the company's funds, ensuring their availability and protection against any business risks.

Qualified team

Lumon's extensive experience allows it to answer all customer questions and offer a high level of support and peace of mind throughout the process. Luís Antunes says that the implemented system allows clients' funds to be transferred "timely and without complications."

Credits: Supplied Image; Author: Client;

The company's expertise is validated by a team dedicated to "providing an excellent customer experience." There is an understanding of the "challenges associated with buying and living abroad," which unites the team in making the experience "as pleasant and simple as possible" for clients.

The team's energy is contagious and makes the work more enjoyable, which influences the client's feelings regarding the services provided, according to Luís Antunes. He described the team's work as "essential" to The Portugal News. Lumon is entrusted with large sums of money, often the result of savings accumulated over several years, which will be used to purchase the perfect home to enjoy during the renovation.

Personalised service

Luís Antunes states that one of the company's greatest attributes is its personalized service. From the moment Lumon's services are requested, the client is assigned "a dedicated foreign exchange specialist who will support them." This provides the client with exclusive contact information to answer any questions, increasing their confidence in the service provided. Individual support allows clients to understand their deadlines and find a plan "fully tailored to their needs."

Credits: Supplied Image; Author: Client;

Lumon's services are not limited to the "initial purchase transaction." Luís Antunes states that many clients continue to use Lumon's services "to manage their ongoing foreign exchange needs," such as retirement payments and bill payments. The same applies to real estate sales.

Lumon's foreign exchange specialists "have, on average, 12 years of experience," which allows them to offer a wide range of knowledge and aptitude for working in the sector, enabling them to "provide clients with the information they need to make informed decisions."

Luís Antunes is confident that Lumon stands out from other trading firms because it offers "a comprehensive and integrated service."

Partnership with the real estate sector

Although Lumon specializes in trading, its experience in the market allows it to understand the real estate market. Furthermore, some clients intend to transfer large sums of money to other countries to purchase properties, with Lumon's support.

Lumon also works with local real estate agencies, and while it does not provide this service directly, it supports and answers real estate-related questions for its clients.

Secure transactions

Luís Antunes assures his clients that, despite the "insecurity and instability in the markets, Lumon and its team" are available to help whenever possible and address any challenges that may arise. According to Antunes, Lumon is an alternative to traditional banking and can be the right platform for buying or selling homes.


Author

Currently, the Deputy Editor at The Portugal News, Bruno G. Santos, is really interested in national politics. With a degree in Journalism and Communication, he also loves to write about different topics like Portuguese culture, society and other current affairs. Press card: 8463. 

Bruno G. Santos